Below are some frequently asked questions by participants. If you can’t find an answer to your question here, please don’t hesitate to contact us –we’d be happy to answer it.
Q: I have a new phone number. What’s the best way to get you my new information?
A: Please call us toll-free at 855-815-WIND (9463) or e-mail us any time your contact information changes.
Q: I missed my last phone call. Is it too late to answer your questions?
A: No. It’s never too late to complete a telephone assessment. Please call our toll-free number 855-815-9463 and we will take it from there.
Q. My child has had one of the symptoms listed on the resources page (coughing, wheezing, shortness of breath etc.) continuously since leaving the hospital. Does this count as a breathing problem?
A. A breathing problem is a time when your child’s symptoms become markedly worse, which often leads to a healthcare visit. Persistent wheezing or a frequent cough since leaving the hospital is not by itself a breathing problem. A breathing problem is when you notice a significant increase in the severity or frequency of these symptoms.
For example, your child may have had intermittent wheezing since leaving the hospital, but if there is a day where your child’s wheezing is more severe and causes you to administer your child medication, alter your daily routine, or take him or her to the doctor, that would count as a breathing problem.
Q. If my child’s symptoms got worse as you described, but there was no healthcare visit, would this count as a breathing problem?
A. Yes. When we interview you about your child’s health, we are interested in all episodes of breathing problems, whether or not your child visited a healthcare provider because of them. The only difference is that we ask you to take a healthcare swab for a breathing problem if your child has visited a healthcare provider.
Q: How much do I receive for the interviews?
A: You will receive $20 for the first 6-month interview. You will then receive $30 for every 6-month interview after that, then $50 for the final call. If you choose to continue with the study past age 6 you will receive $50 for each of the 6 ½, 7, 8, and 9-year completed follow up calls.
Q: How long will it take after I complete a phone call to receive my payment?
A: It will take about 4-6 weeks to receive your check in the mail.
Q: It’s been over 6 weeks and I haven’t received my check in the mail. Whom do I contact?
A: Please call our toll-free number 855-815-WIND (9463) or email us and we will track down the status of your check. We will also ask you to confirm your mailing address to make sure it was sent to the correct address.